Privacy Notice

 Last updated: February 2026

Cytopharma de México (“Cytopharma,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Notice explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address
  • Order Information: Products ordered, payment details, billing and shipping addresses
  • Technical Information: IP address, browser type, device type, and browsing behavior on our site
  • Communication Records: Emails, phone calls, and contact form submissions

We use your personal data to:

  • Process and fulfill your orders
  • Communicate about your purchases and account
  • Provide customer support
  • Improve our website and product offerings
  • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Shipping carriers to deliver your orders
  • Payment processors to complete transactions securely
  • Legal authorities when required by law

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmissions.

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications

We retain your personal information for as long as necessary to fulfill the purposes described in this notice, comply with legal obligations, and resolve disputes.

If you have questions about this Privacy Notice or wish to exercise your privacy rights, please contact us:

  • Email: customercare@cytopharmaonline.com
  • Mexico: +52 (664) 630 5954
  • United States: +1 (619) 883 0469
  • Address: Gral. Juan Carrasco 693, Soler, 22530 Tijuana, B.C., Mexico
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